When returning the car guess what? We compare all their prices so you get the best deal. Overall the car was pleasant to drive. Value for Money, based on our customer ratings for Guerin Car Hire in Portugal At Guerin Car Hire, renters can choose from a variety of hire vehicles in Portugal Guerin, provides great service, more … The worst car renting experience ever and I will never recommend it! Guerin charges €60 plus VAT payable locally, whereas another company Drive4Fun only charges €10 euros locally. The car that I received was old and had quite a lot of kms on it. Compare the best car rental companies in Portugal on Rentcars.com. Guerin at Faro Airport. I had a good experience hiring with them, the process to get the car was quick, even though I had to refuse their offer to add on additional insurance upon my third party insurance. Do not use... still waiting for money owed from last august. Rented a car from this company from Faro Airport Portugal. Car Booker compares all their prices and their latest deals, so when you do a … I felt I was straight forward scammed. If you, like me, have already car excess insurance from a third part company, you're not buying any overpriced additional insurance from the car hire company.Booked a car for a weekend in December in the Algarve with them. We wrote them but never got a reply back. “Guerin car hire rip off Faro Portugal” Written on: 13/10/2013. We reserved an automatic rental car for Portugal for 7 days with Guerin using the website Rentalcars.com. Excellent 8.5 +351289810120. A long time after the rental was over I was pursued by a debt collecting agency because of non payment of three (of the many) toll journeys, I challenged this and was told that Guerin had informed the toll road operator that I had declined to pay. Out of the 7 days reserved, we wanted to modify our contract at the Guerin counter to 5 days. Faro Airport is only four miles away from the centre of the … Posez vos questions et parcourez les 3 200 000 messages actuellement en ligne. Avis (00351) 289 889 456: Europcar (00351) 289 889 447: Goldcar Rental (00351) 289 800 670: Guerin (00351) 289 800 883: Hertz (00351) 289 818 248 Definitely avoid!! Avis Faro have a great selection of affordable vehicles on offer. They don’t answer our mails. Estrada do Aeroporto - Monte Negro, 8000-124 Faro… Even if we rented the car in Austria and we had a voucher which stated that we need to pay at the location 65 eur plus tax , when we arrived in Porto the Guerin employee wanted to charge us 150 eur. I'm … We were told to contact Rentalcars.com and, when we did, Rentalcars.com told us to contact Guerin… Rental desk at the Lisbon airport stands out as modern, well lit, clean and friendly. Hertz car rental locations in Portugal. We asked the original bill of the cover ( because we checked at Peugeot and such a cover costs 130 Eur) but they completely ignored our Emails. When doing your search, keep an eye out for the special offers available on certain brands. Select from a range of car options and local specials © 2020 Trustpilot, Inc. All rights reserved. While beach and golf breaks in the Algarve are still popular during the high summer months, cities like Porto … Guerin (Faro Airport, Aeroporto de Faro, Faro, 8001-701) Discovery (Arrivals Hall, Faro Airport, Faro - Airport) Yes (Faro Airport - Park P4, 150 meters from the terminal, Faro) Avis (Est Aeroporto Montenegro, Faro… !Avoid this company at all costs as they are a scam operation. The 300 euro reserved on my card for fuel, was released in no time after I returned the car with full fuel. Find great prices on Guerin car rental at Faro Airport, read customer reviews - and book online, quickly and easily. Save up to 30% on your car rental! Europcar in Portugal. Read 50 customer reviews on Guerin at Faro Airport and find the best car hire deals guaranteed. How impressively efficient. Drove it to the Algarve. Guerin Rent a Car in Lagos, Portugal. Follow these steps when you arrive at Faro International Airport Printer Friendly. service was very fast, staff was very kind and friendly, car was just as described on the outside, clean and tidy, but much stronger then expected. Reserve your car now and cancel for free up to 48 hours. Please note that I paid for full insurance coverage. Aeroporto Internacional de Faro, 8001-701 Faro. Écrire un avis. In Faro… Read on for Golden Tip regarding CDW insurance. Although the booking was made to return the car to the same spot, I was offered the flexibility to return it to Porto Airport, which helped a lot. Overall I was very satisfied with their service. Deixou-me uma impressão de má-fé, como se trata-se de um esquema duvidoso.Company to avoidLack of rigor in vehicle delivery.Lack of hygiene and compliance with the "Clean and Safe" rules.Presentation of heavy bills, for the client to pay for existing damages and incompetence of certain employees.With alternatives on the market, I will not be using your services again. The day after return, deposit on my credit card was unlocked. aptfaro@guerin.com.pt Opening Hours: Week days: 06:00 - 24:00 Weekends and Public Holidays: … Excellent, brand new car. ... Avis . By far the best of all I have experienced so far. The same experience in the garage on rental and return. More than a Car Rental, we are a traveling companion, a sustainable way of discovering new place and a sound choice when renting a car. We reserved an automatic rental car for Portugal for 7 days with Guerin using the website Rentalcars.com. +351 289 107 765 . With their offices being a short walk from the terminal, you’ll find it quick and easy to rent a car for your vacation. I had no problems with returning the car nor was there a big line in the office (around 6.30 pm). This includes content personalization and advertising. Almost like they knew already where it was exactly... And guess what again... because you did not buy additional insurance with them to reduce your excess to zero, you obviously have to pay for damages you are not responsible for. 05 April 2013 . We dropped the car off after 2 weeks at Faro. arnaque location voiture Faro - forum Portugal - Besoin d'infos sur Portugal ? Once you give them the credit card they can do anything. They advertise for a low price on comparison websites we all use and of course you book with them. So our 140 € hire turned into 340 € for 4 days. Car hire companies in Faro Airport include Cael, Best Deal, Europcar, Hertz and Avis. Booked a car in Faro and returned full of fuel. By continuing to use our website without changing your settings, we assume that you accept the use of cookies. I almost refrained from renting with them because of the bad reviews here but I am glad I proceeded nevertheless. Answer 1 of 18: Does anyone have any recent experience of using Guerin car hire at Faro airport? 3 days later when we arrived in Porto they claimed that the car had an inside truck cover which was not there anymore.We told them that the car had not inside truck cover and they said ok, just sign.3 days later we received an Email stating that they kept 275 eur from our deposit for the cover. I can confirm the other awful reviews they've received. Your rental will be serviced by Enterprise Rent A Car. The car was very clean and in good condition. Very honest rates. I started taking pictures of the damage and looked for any form of damage on the car and only now the personnel started to take notes on my rental contract in regards of the damage.When I returned the car the personnel had difficulties finding the damages in their “system” so I offered to show evidence. … Rented a car June 2019 from this company (Faro Airport)Staff were very friendly straight forward, and were extremely helpful when we were trying to input info into sat nav, they didn’t leave us until we had sorted it,This was very much appreciated .On return once again straight forward, very friendly lady who dealt with paperwork. Check the reviews on google about them. ... Avis Car Rental Faro Airport 8.2 /10 Firefly Car Rental Faro Airport 8.2 /10 Hertz Car Rental Faro Airport 8.1 /10 Keddy By Europcar Car Rental Faro … All their customers were dealt with in a few mins; desks had 4 - 6 staff to deal with their customers. Aeroporto Internacional de Faro, 8001-701 Faro ... Avis . Please follow signs to the rental car facility located in the main … Suddenly there was no problem anymore. Picked the car up at the airport at night time. The car was picked up wet from the car wash ( corsa ) On inspection all was OK all … Guerin Rent a Car in Faro, Portugal. Known for its extensive coastline and white sand beaches, the Algarve is a top travel destination all year round. Also don't forget, out of 10 happy customers, about 2 may write a positive review, where as out of 10 unhappy customers, about 9 will write a negative review.Will rent again with them for sure. I was informed that these were already in their “system”. My card was also a global card and only used for travel purposes so it only has the funds needed for my trip, after my trip any funds left in that account I transferred back to my normal account. The person doing the car return checks went straight for the scratches I could not detect during my rental even at day light. ... Guerin . Had I known that there was still money that was going to be debited by Guerin I would have ensured the correct amount was available for the transaction. Faro International Airport has several rental car companies onsite including Avis, Hertz, and Enterprise. I also paid a fuel deposit for 75 euro. As in many airports, Faro is served by two groups of car rental operators - multinationals companies and the local car hire businesses. I then contacted Guerin about this and was advised that they tried debiting 113 euros from my credit card for the tolls one month after our rental but there were no funds in the account. Regularly topping travel polls, Portugal is a multifaceted country to visit. luckily I didn't mind unfortunate and bad experiences and tried my luck due to tight budget. Cant get in touch with anyone absolute joke of a company. You should avoid Guerin if you don’t want to be robbed. We got our deposit back no problem. Guerin has the best car rental solutions for your stay in Portugal. I booked an automatic car from guerin alfragide, I arrived late and the office was already closed (please note that Alfragide office closes at 1pm), I called them and explained the situation that I cannot wait until tomorrow, so they called their AIrport branch and got me a replacement car there. To provide the best Guerin online experience, we and other associated partners use cookies on our website. We arranged the car from Holland and ask for a Peugeot 207 diesel but we got a Renault Megane Station Diesel and just one year old! Client services lacks terribly and the way my account was handled is just not ethical. There are poor reports of them dating from several years ago, but I'm interested in what they're like now. Golden tip.This tip is regarding the extra CDW insurance one can opt for, to reduce the franchise to 0 euro. After we managed to pay the amount which was on our voucher they brought the car and we left. Kinda of using you as the middleman for insurance fraud but with you taking all the risk. Weekends and Public Holidays: 06:00-24:00. I am not affiliated with this company in any way, this is my honest opinion as a customer.I actually had an amazing experience with Guerin. I was charged extra for 'switching on the transponder for toll roads' - why isn't it always on? Aeroporto Internacional de Faro 8001-701 Faro +351 289 889 445 Fax. I rented through Enterprise but found out this really means Guerin in Portugal. CarDelMar who was our agent told that according to Guerin we bought additional cover what was not true, and he washed his hands of that case. They blocked my deposit for a month. Out of the 7 days reserved, we wanted to modify our contract at the Guerin counter to 5 days. The lady didn’t take notes so I told her to do so. 3. … The staff was very polite and efficient, taking no more than 15 minutes for the whole process. Falta de rigor na entrega de viaturas. I made a small mistake on the narrow and curved road in the Douro Valley and scratched the entire right side of the car. We collected our car from Lisbon Airport on 8 June 2020. Plus using a debit card, plus a huge excess for the tinniest scuff mark that was already there anyway. Sort by. Things only started happening when I complained to National Emerald Club (through whom I had made the booking). It is not fair that I have had to pay a penalty and still pay more over and above what I had already paid for tolls and just get responses with no accountability. When we arrived at the car it was clear it had damage on the front and 3 of the wheels, bigger than their damage indicator. When you think these kind of car hire companies would be out of business already...think twice.Typical insurance scammer. I rented a car from Lissabon and returned it in Porto. Very, very good experience with Guerin Porto, staff very nice, no pressure to buy additional insurance. 24 Locations See all locations. 24 Locations See all locations. October 1, 2020. Excelente 8.5 +351289810120. Reviews. She insisted I paid the full insurance but I only wanted to have the additional glass protection and knowing that the car comes standard with third party, fire and theft insurance as standard. This companies business model works on quoting a very low price and then making their money on all the hidden extras. For passengers who would like to rent a car at Lisbon airport, you can find a big group of companies offering car rental at Lisbon airport, including AA Castanheira/Budget, Auro Rent, Auto Jardim, Avis, … Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! Efficient and again friendly. Guerin car rental locations in Portugal. I then asked them what happened to the 95euros deposit payment that we had made, I even sent proof that the funds were taken. Staff were efficient and friendly. I think this is important with this company.After reading all the scary stories here I started taking pictures of all the scratches on the car, to which they told me that it's not needed since I have full coverage. 00351 289 889 445. Because I purchased full insurance, I didn't need to pay anything. Meanwhile they charged the credit card with additional 200 € without expalantion. I will never recommend nor will I use Guerin again! Then it will be up to you to recover this amount from the intermediate rental company where you took out the extra insurance.... Good luck. No paperwork, all documents in electronic form, super helpful staff. Compare the best car rental companies in Portugal on Rentcars.com. Estrada do Aeroporto - Monte Negro, 8000-124 Faro… Discover Avis car rental options in Faro, Portugal, Locationswith Avis Rent a Car. Car rental companies at Faro airport. Both cars fall into the "mini" category, but are still large enough to … Fully recommended. Pick-up instructions. After having a chat for 10 minutes the final amount they could offer me was still 20 euro higher but I agreed with it just so I could leave their office. Moreover the invoice that we received was a general invoice and was written on it “Others” and the cost of the cover. 2. staff showed me some damages on the car.I came early in the morning so there was no line and waiting. I recommend and will definitely come back here! I used Guerin in Maderia. Enterprise Rent-A-Car, claiming to be the largest car rental company in the world, is to open branches in Portugal’s four major airports including Faro, following a franchise agreement with Guerin … 21 Locations See all … Answer 11 of 50: We rented a car by Guerin, Great service, great car. Guerin Avis 185 • Bas . International brands like Avis, … Visitez ce site web www.g uerin.pt. We rented a vehicle from Guerin in June 2019. In the smaller categories of Guerin Faro Airport's fleet, customers will discover economical choices like the Peugeot 106 and Opel Corsa. Axel B. Through our partnerships with Guerin, Sixt, Europcar, Hertz, Budget, Sadorent, Dollar, JAP, Drive on Holidays, and Avis in Portugal, we provide you with the best rates, like our Algarve Portugal car hire, as well airport rentals, such as car hire in Faro … You can't take any pics or videos to make sure you have evidence of the initial state of the car and even if you do, you can't detect any minor existing damages at night time.I had no issues with the car during my 4 days rental, and that I know for sure. Save up to 30% on your car rental! Car rental providers in Faro airport include; Auriga Crown, Auto Jardim, Avis, Budget, Europcar, Guerin, Hertz, Sixt and Goldcar. Excelente 8.6 +351289889445. The Guerin … It looks like behaviour of car rental companies finally has hit the press!. I have used Guerin for over ten years, if you have an issue their customer relations department is a joke, they never reply to emails, I have sent them six, Had doubts about renting a car via Guerin due to bad rates but, luckily, decided to rent anyhow.